Tmark City Hotel Sapporo Odori
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Stayed for 4 nights, hotel is nice and clean, spacious enough for our family of 5, 3 young kids and 2 adults. The staff are really helpful and friendly, we can speak Chinese and the really helpful Taiwanese staff assisted with our check in. There was one night when we bought a whole melon from the supermarket and we asked the Japanese receptionist if we could borrow a knife to cut, grateful that the Taiwanese staff helped us translate our broken Japanese. They went above and beyond to bring the melon to the kitchen to help us cut it. Thank you so much for the help. Breakfast was good too, try going during off peak hours or go earlier to avoid queues. Restaurant staff are friendly and offered a lot of help to us too, we really appreciate it as we have 3 young kids with us.
Lin
أغسطس 2025
We were in Sapporo for the ice festival , I didn’t realise how close the hotel was to Odori park , literally a 5 minute walk . In the other direction from odori park the Tanukikoji Shopping Street was only a five minute walk. The entertainment area about 15 min walk . The room we had (twin room ) was good size , we travel with 2 medium sized suitcases and there was plenty of room, it would be a squeeze if you had larger / more luggage. The bathroom/ shower room was a big size , towels big and fluffy and pyjamas supplied. The Nespresso coffee machine was a bonus. Little shop across the road for any supplies needed . Breakfast was varied I even enjoyed the Sapporo ice cream . I would recommend this property .
Stefania
فبراير 2025
The breakfast spread was good and delicious. Staff at front desk and cafe were friendly and helpful. We stayed for 8 nights and our room was cleaned twice. Just leave rubbish bin and dirty towels outside the door and the cleaning staff will exchange with clean towels. Airport bus is only 3 mins walk from hotel and Tanukikoji Shopping Street is just next door.
Ah
أغسطس 2025
I reserved a Japanese style room and was worried the bed would be firm and uncomfortable, but it's a regular mattress, just on the floor, so it was great. The room was very spacious and comfortable and quiet. Breakfast was wonderful - a big buffet selection of different things each day, but always eggs and rice and things my western stomach wants in the morning. Location was about 10-12 minutes walk from nearest subway but it was on a nice quiet street, easy to get taxi/uber right out front. Would 100% stay here again.
Jackie
أكتوبر 2023
The staff rocked. I had a car and it was bucketing down, and the guy came out with a brolly. They showed me the closest, available parking spot, and sorted everything out nicely. This on top of other guests and then a bus load of Chinese arrived, all noisy and demanding. Credit also goes to Rin/Lin from Taiwan, she is an excellent receptionist and her English is unbelievable. The room was lovely, everything worked well, the bed was comfy, shower hot and towels fluffy.
Pugs13
أكتوبر 2024
Excellent location during Sapporo Snow Festival as you're 2 small blocks away from Odori park. A bit far from the main stations during winter but I wouldn't see an issue in any other season. Excellent temperature control inside the room even though it was snowing quite a lot during the stay.
Mauduong
فبراير 2024
Arrived at TMark Susukino but TMark Odori booked by mistake. Staff able to fix the problem with internal TMark transfer! Booked here as I needed a Soaplands bath across the road! Hotel baths in Japan are far too small for my 195cm frame Double room had good bed but small room. Good layout allowed me to store two big duffle bags and access very good shower. Coffee was good after I fixed the jammed grinder with a long wooden stirrer!! The maid was very happy!! Do I tashi mashite
Chris
مارس 2024
1) The breakfast is excellent, with a large choice of Japanese plates, and vaery varied automated drinks (coffie, tee, sparkling water, juice, coca, milk etc.). This is not a suprise, as ther are 5 staff occupied to prepare, serve, and clean during the breakfast. 2) The reception staff is very courteous and friendly.
John
يوليو 2024
Clean. I like walking and could get to most places easily. Staff friendly.
Kathrn
أكتوبر 2024
The front desk staffs are very nice and helpful especially Miss Kim. She offered me some band-aid & Antiseptic Wound Cleansing Solution after she learned that my foot was cut by the sandals. Her act eased my pain, which means a lot to me. My gratidue to Ms Kim!! BTW, the room is clean & quiet and breakfast is excellent
Yu
يوليو 2025
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